Last updated: October 2025

Raven Equine Transport respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect and store the following types of information:

• Personal information such as your name, email address, phone number, and any details you provide when making an enquiry or booking.

• Technical information such as your IP address, browser type, device information, and how you interact with our website. This may be collected automatically through cookies and analytics tools (see below).

2. How We Use Your Information

We use your information to:

• Respond to enquiries and manage bookings.

• Provide updates or information related to your transport service.

• Improve our website, services, and overall user experience.

• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

3. Cookies and Analytics Tools

Our website uses cookies and analytics services to help us understand how visitors use our site and improve performance.

Google Analytics

We use Google Analytics to collect data about website traffic, visitor behaviour, and popular pages. This data helps us analyse and improve our content. Google Analytics may collect your IP address and other non-identifiable data using cookies. For more information on how Google handles this data, please see Google’s Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through features such as heatmaps and session recordings. This helps us identify usability issues and improve the site’s performance. Microsoft Clarity may collect anonymised information such as mouse movements, clicks, and scrolling activity. You can learn more by visiting the Microsoft Privacy Statement.

You can disable cookies or tracking at any time in your browser settings if you prefer.

4. Data Security

We take appropriate measures to keep your information secure and to prevent unauthorised access, alteration, or disclosure.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to data processing at any time.

To exercise these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 Email: info@ravenequinetransport.co.uk
📍 Address: Derbyshire, UK

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be published on this page with an updated “Last updated” date.